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About Us

Care rooted in compassion and respect

Settles Home Care Agency exists to help individuals live well at home — supported, respected, and fully included in decisions about their own care.

A caregiver steadying an older man's arm as he walks with a cane at home

Who We Are

A home care team built around people, not tasks

We are a Virginia-based home care agency providing non-clinical, in-home support to adults and seniors. Our caregivers assist with the routines of daily life so clients can remain in the place they know best.

Every household is different. Some families need a few hours of companionship each week; others need consistent daily support with personal care and mobility. We build the schedule and the care plan around what is actually needed — and we adjust as needs change.

Our Mission

To provide compassionate, dependable in-home care that protects independence and dignity.

We deliver person-centered support that reflects each client's preferences and routines, communicate openly with families, and treat every home with respect.

Our Vision

A community where aging and recovery at home feel supported, never isolating.

We want families across Virginia to have access to home care they can genuinely trust — care that shows up, listens, and honors the person receiving it.

Our Values

Six principles that guide every visit

Compassion

We lead with empathy and patience in every interaction.

Respect

We honor each person's choices, culture, and household.

Dignity

We protect privacy and self-worth in the most personal moments of care.

Integrity

We communicate honestly and do what we say we will do.

Reliability

We build trust through consistency, punctuality, and follow-through.

Excellence

We hold our care, our training, and our conduct to a high standard.

Our Commitment

Our commitment to clients & families

Care works best when everyone is informed and included. Here is what families can expect from working with us.

  • We listen first and build the care plan with the client, not around them.
  • We communicate clearly with designated family contacts about schedules and changes.
  • We protect privacy and handle personal information carefully.
  • We welcome questions, feedback, and adjustments at any point in care.
  • We are honest about what our caregivers can and cannot do.

We're Here to Help

Let's talk about the care your family needs.

Whether you are planning ahead or need support soon, a short conversation is the best place to start. Tell us what daily life looks like, and we'll walk you through the options.